FAQ's

What is the cost to attend the NEDA Annual Conference?
What does my conference registration include?
Where is the Family & Friends Kick-Off Dinner?
How do I reserve a hotel room?
How do I pay for my hotel room?
What is the suggested daytime attire for the Conference?
What is the average temperature in Los Angeles in October?
What is the closest airport?
Is ground transportation provided?
If I drive, where can I park and how much does it cost?
What is the Registration Cancellation/Transfer Policy
I have a Discount Code, where do I enter it?
How do I apply for a Scholarship to attend a NEDA Conference?
How do I apply to be a Volunteer at a NEDA Conference?
Who do I contact about Sponsorships or Exhibiting at the NEDA Conference?
Are Continuing Education Units (CEUs) available?

What is the cost to attend the NEDA Annual Conference?
Attendee Registration Rates:

Full Conference Registration Fee	One Day Registration Fee	Registration Deadlines (all deadlines are 11:59pm PST)
$415	$210	Early Bird Rate Through July 31, 2011
$450	$230	Standard Rate August 1st – September 30th, 2011
$475	$250	On-Site Rate On or After October 1st through On-Site Registration

What does my conference registration include?
Entry to conference sessions, includes:

Keynote presentation
Breakout sessions
Breakfast, Lunch and Break Service each day
Welcome Reception
Networking Reception

Where is the Family & Friends Kick-Off Dinner?
The Family & Friends Kick-Off Dinner will take place at Twist Restaurant on Thursday, October 13th from 7:30 - 9:00 pm, conveniently located inside the Renaissance Hotel & Spa. Conference Attendees will receive a reduced ticket rate of $25 to the Family & Friends Kick-Off Dinner (space permitting). Full Conference Attendees may purchase up to two additional tickets for $40 each, for additional guests not attending the NEDA Conference. One-Day Attendees may purchase 1 additional ticket for a guest not attending the NEDA Conference. You can purchase tickets during the online registration process.

How do I reserve a hotel room?
You can now reserve your hotel room(s) and indicate any special requests while completing your conference registration! To reserve your hotel room(s), complete the HOTEL ACCOMMODATIONS section of the registration form. Please do not contact the Renaissance directly, as the $199.00 rate is only offered through your online registration. The conference rate will not be honored by reserving your room directly with the hotel.

How do I pay for my hotel room?
You will be required to provide a credit card during the registration process to reserve hotel accommodations; this will secure your requested hotel nights. All room nights and taxes will be charged upon check-out, by the Renaissance directly. Please note, upon check-in you can provide other credit card information.

No hotel charges will be placed on our credit card during the registration process, all charges will be calculated at check-out.

What is the suggested daytime attire for the conference?
Business casual attire is recommended.

What is the average temperature in Los Angeles in October?
The average temperature ranges from a high of 74°F to a low of 59°F. For the latest weather conditions and forecasts, visit The Weather Channel website.

What is the closest airport?
The closest international airport is the Los Angeles International Airport (LAX).

Is ground transportation provided?
The Renaissance Hotel & Spa does not have an airport shuttle service. Please review optional transportation below. Please note, your registration does not include transportation to/from the airport, bus or train station.

SuperShuttle - $16 per person (one-way) for a shared van service. Book online at www.supershuttle.com or call (800) 258-3826. Reservation required.

Taxi – Estimated cab fare from the Los Angeles Airport (LAX) is $80.00. Recommended cab companies can be found on the LAX website LAX Taxi Services

If I drive, where can I park and how much does it cost?
Valet parking is available at the Renaissance. The current rate is $29.00 plus tax per night with in and out privileges.

What is the Registration Cancellation/Transfer Policy?
Cancellation of your conference registration will be accepted by email or fax only – not by phone. Please submit cancellations to: Email: NEDA@metroconnections.com
Fax: (952) 884-5680

Cancellation received by September 30th, 2011	Cancellation received on or after October 1st, 2011
$35 Administrative Fee	No Refund

*Sponsors and Exhibitor cancellation fees may differ. Please see the Sponsor & Exhibitor Information Page for more specific cancellation policies.

If you have any registration or hotel questions, please contact NEDA Registration Headquarters at (800) 351-0232 (in the US) or NEDA@metroconnections.com.

I have a Discount Code, where do I enter it?
There will be a text box labeled, "DISCOUNT CODE" where you can enter your specific code on the first page of your online conference registration. If you have any questions or have misplaced your specific code, please contact NEDA Registration Headquarters at (800) 351-0232 (in the US) or NEDA@metroconnections.com.

How do I apply for a Scholarship to attend a NEDA Conference?
We are no longer accepting scholarship applications, as all funds have been awarded.

We will be contacting all applicants via email (or standard mail if an email address is not available) to notify of the award decisions. Please do not contact NEDA to check on the status of your application.

How do I apply to be a Volunteer at a NEDA Conference?
Student volunteer applications are no longer being accepted for the 2011 NEDA Conference.

Who do I contact about Sponsorships or Exhibiting at the NEDA conference?
To register, please select "Sponsors & Exhibitors" on the main registration page. You will be able to register your exhibit booth, your primary booth staff, and additional booth staff at this time, as well as selecting additional sponsorship opportunities.

For registration questions regarding Sponsors and Exhibitors please contact NEDA Registration Headquarters at (800) 351-0232 (in the US) or NEDA@metroconnections.com.

For questions and specific details on Sponsorships and Exhibiting, please contact NEDA directly at development@myneda.org

Are Continuing Education Units (CEUs) available?
(10 hrs.) Continuing Education Units from Board of Behavioral Sciences (BBS) provider Monte Nido and Affiliates # PCE 2041. This conference meets the qualifications for 10 hrs of CEUs for LCSW/MFT as required by the California BBS. This conference is pending approval from the California Mandatory Continuing Education for Psychologists (MCEP) under Monte Nido and Affiliates. Professionals licensed in another state will receive the CEU certificate and can make arrangements with their accrediting agency for approval.

Cost is $15 per person. To be eligible to receive your CEU certificate, you must complete an evaluation for each session you attend and return all completed evaluations to the NEDA booth at the conclusion of the conference (or end-of-day for one-day attendees). Visit the NEDA Booth next to Registration upon arrival to pick up your evaluations packet.